Drayage Community,
*REMINDER*
Effective 01/09/2023, we reduced our appointment grace period to 90 minutes before your appointment time slot and 90 minutes after your appointment time slot on the 1st shift. This will effectively provide you with a four-hour appointment window. i.e., Appointment Time Slot is 0900-1000 > earliest arrival is 0730AM ; latest arrival is 1130AM.
On the 2nd shift, the grace period will be 90 minutes before your appointment time slot and 90 minutes after your appointment time slot. This will effectively provide you with a four-hour appointment window. i.e., Appointment Time Slot is 2100-2200 > earliest arrival is 1930PM ; latest arrival is 2300PM.
At Midnight on the 2nd shift, the grace period will change to 90 minutes before your appt and 60 minutes after your appointment time slot. This will effectively provide you with a three and a half-hour appointment window.
The grace period is subject to change rapidly as gate congestion arises, and TraPac is committed to adjusting the grace period when required. Please monitor TraPac.com for grace period adjustments.
Thanks,
TraPac Management