TraPac Contacting Customer Service by Region

Our website has real time information for Container status, Gate hours, Empty returns schedules , Vessel schedules for Export First receiving and Cut offs

– please contact us by email as the phone are not monitored on the 2nd shift 

Most Information can be found on our website quick check feature. We also have Live Chat feature.

To better service you please direct your emails by region

trapac.implax@trapac.com – This is for Los Angeles import

trapac.explax@trapac.com – This is for Los Angeles export

oak.import@trapac.com – This is for Oakland import

oak.export@trapac.com – This is for Oakland export

trapac.jax@trapac.com – This is for Jacksonville

dgbooking@trapac.com – This is to send the hazardous certificate (must be from the SS line)